Carrier's Terms of Service - ShipStation

Who We Help

Small Businesses

Start small, think big. Elevate your small-business shipping today.

Start Shipping in Minutes: Start shipping instantly with a simple setup. Buy and print labels in minutes with no training needed and no unnecessary steps.
Automate and Scale: Save time with rules that batch, route, and print labels automatically so your shipping keeps up as orders grow.
Save on Every Shipment: Access exclusive 80% – 90% discounts from every major carrier and cut costs on every label, no matter where you ship.
Connect and Customize: Plug into hundreds of stores, marketplaces, and carriers, or extend ShipStation with custom API integrations built for your business.
Manage Everything in One Place: Manage shipping, inventory, warehouse, tracking, and returns for all your stores and marketplaces in one simple platform.
Simplify Returns: Manage returns in one platform with prepaid labels and self-serve features that keep the process fast and frustration-free.
Get Up and Running Quickly: Our implementation team guides you through a step-by-step process to help you streamline workflows and keep costs minimized.

Mid-size and Growing

Ship smarter, grow faster. Scale your fulfillment with ease.

Save on Shipping as you Scale: Automate rate shopping across 200+ carriers, bring your own carrier accounts, and unlock deep volume discounts that grow with you.
Smarter Shipping Intelligence: Turn shipping into your competitive advantage with intelligence that improves with every order.
Centralize Omnichannel Fulfillment: Manage orders, shipping, inventory, warehouse operations, tracking, returns, and analytics across online stores and marketplaces with one platform.
Automate Order Management: Combine AI intelligence with rule-based workflows to speed up fulfillment, streamline operations, and eliminate bottlenecks.
Scale With our APIs: Extend your setup using our developer-friendly API for custom automated workflows and insights.
Start with Guided Onboarding: Our experts walk you through setup, training, and workflows so your team feels confident and ready to ship quickly.

Enterprise

Global scale, local precision. Master shipping at every level.

Lower Shipping Costs at Global Scale: Reduce global shipping expenses with real-time rate shopping and discounted carrier rates, helping your enterprise control costs and ship efficiently at scale.
International Shipping Made Simple: Easily manage customs forms, duties, taxes, and tracking while accessing global carrier options from one platform built for cross-border shipping.
Fulfillment APIs: Customize workflows at scale with APIs for consolidating orders across channels, comparing shipping rates, validating addresses, tracking, analytics, and more.
Multi-Location Fulfillment: Manage inventory, orders, and shipping across multiple warehouses and stores with one platform built for multi-location fulfillment.
Advanced Shipping Intelligence: Turn shipping into your competitive advantage with intelligence that improves with every order.
Dedicated Guidance and Support: Count on 24x7 support plus dedicated onboarding guidance so your enterprise shipping runs reliably from day one and beyond.

Products

ShipStation

The scalable shipping software with carriers, automations, discounts, and more in one login.

Rate Comparison: Automatically get the cheapest, fastest, or best-value shipping option based on your criteria.
Buy and Print Labels: Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship.
Fulfillment Automation: Batch, route, and print labels automatically for fast, seamless order fulfillment.
Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more.
Inventory Management: Optimize picking, packing, and shipping so orders move faster with fewer errors.
Warehouse Management: Create pick lists that align with your warehouse layouts and workflows to reduce time and errors.
Returns and Exchanges: Turn returns into opportunities with a smooth, branded return process that fosters trust.
Intelligence: Turn shipping into your competitive advantage with intelligence that improves with every order.
Tracking: Keep customers informed with order updates at every step, reducing support calls.
International Shipping: Confidently ship globally with prepaid duties and taxes, customs forms, and more.
See All Capabilities:

ShipStation API

An API with powerful shipping speed, scalability, 200+ carriers, and quality support.

Order Consolidation: Centralize data from marketplaces, shopping carts, and custom platforms.
Shipping: Ingest order sources, print labels, schedule pickups and simplify shipping globally.
Shipping Rate Comparison: Access discounted rates with 250+ carriers, use your own carrier accounts — or both.
International Shipping: Get real-time shipping rates, labels, and customs compliance in a single integration.
Address Validation: Prevent label-printing errors and failed deliveries with automated address checks.
Checkout: Offer convenient delivery options, show accurate costs, validate addresses, and more.
Tracking: Reduce and resolve customer queries with enhanced tracking from warehouse to delivery.
Analytics: Identify carrier, shipping and delivery trends while improving efficiency and reducing risk.

Integrations and APIs

Carriers

Get discounted rates from the top carriers around the world.

USPS
UPS
FedEx
GlobalPost
DHL
Canada Post
Royal Mail
Australia Post
Amazon
DPD

Scale Your Business With Our Integrations

We integrate with how you do business. Move fulfillment onto a single platform that scales with your shipping needs.

Marketplaces

Connect with the most popular marketplaces across the globe.

TikTok Shop
Etsy
Walmart
Amazon
Ebay
Shein
Temu
Alibaba

Online Stores

Connect with the most popular online stores across the globe.

APIs

Customize your fulfillment workflows with flexible, fast APIs

Order Consolidation API: Centralize data from marketplaces, shopping carts, and custom platforms.
Shipping API: Print shipping labels, schedule pickups, and simplify shipping with 200+ carriers.
Shipping Rate Comparison API: Get exclusive discounts from top carriers like USPS, UPS, FedEx, GlobalPost, and more.
Address Validation API: Prevent label-printing errors and failed deliveries with automated address checks.
Checkout API: Offer convenient delivery options, show accurate costs, validate addresses, and more.
Tracking API: Reduce and resolve customer queries with enhanced tracking from warehouse to delivery.
Analytics API: Identify carrier, shipping and delivery trends while improving efficiency and reducing risk.

Resources

Customer Stories

Learn how customers across the globe are shipping their products more efficiently with ShipStation

Green Gridiron: Authentic NFL game-used footballs transformed into premium collectible display pieces.
Selkirk: High-performance pickleball brand crafting premium paddles and gear for players at every level.
People’s Choice Beef Jerky: Family-owned jerky company crafting premium, handcrafted, small-batch beef snacks.
Rush Order Tees: Custom apparel company delivering fast, high-quality printed shirts nationwide.
Coggins Promotional Advertising: Promotional products company helping businesses strengthen brands through custom merchandise.
Spiceology: Innovative spice brand creating bold seasonings for chefs and homecooks.

Featured Customer Story

How Guardian Sports Used Automated Returns to Scale After Going Viral with the NFL
After the NFL adopted their concussion-reducing Guardian Cap, this Atlanta-based sports safety company saw orders explode to 400 per day—and the team’s manual processes couldn’t keep up.

Blog

Get the latest on carriers, shipping rates, Ecommerce trends, and emerging fulfillment technologies

Resource Hub

Your stop for everything from best practices to holiday trends to product tips and more.